Sunday

Using Unionbank EON Cyber Account with Moneybookers

Moneybookers is an online payment processor. If you do not have yet an account, you can sign up here. If you already have an account, then you need to verify it.

To verify your EON cyber account with Moneybookers

  • Moneybookers will charge an indefinite amount on your EON debit card.
  • You must enter the correct dollar amount debited on the space provided.
  • Take note that your online EON account will reflect the amount in peso so you need to convert it into dollars. You may call customer service for the currency exchange rate of Unionbank or you may purchase an item, say worth $1, and use it as the base of your conversion.
  • Moneybookers will also send a postal mail to the address you provided
  • Open your Moneybookers account and input the code found on the posted mail.

Once done, your account is considered verified.

To withdraw funds from Moneybookers to your EON Cyber account

  • You need to add a bank account to your Moneybookers account
  • Since EON Cyber Account is part of Unionbank Philippines, use the SWIFT code of Unionbank which is UBPHPHMM.
  • Enter your EON Cyber Account Number
  • Proceed with the withdrawal process.
  • Moneybookers with charge a withdrawal fee of $2.66. EON does not impose any charges.

I found it very incovenient, actually irritating, that a customer service for a banking institution like EON or Unionbank does not know what a SWIFT code is that I have to define it for him. Not knowing what is a SWIFT code, he told me to contact my bank branch instead without even trying to find the information from his supervisor or fellow customer service representatives.

Knowing that a new shift of CS is on duty, I called back again. Thanks to Cheska who was knowledgeable of what I was asking.

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13 comments:

Rouzen said...

Hi, I'm currently trying to enroll my eon visa card in moneybooker for gaming. but it wont accept it for no reason, my eon card does have money on it. is there any restriction for eon card for gambling?

Rouzen said...

How can i use my eon card for gaming. When i try to enroll my card on moneybookers i choose for gaming and it wont accept it. Is there any restriction on eon for gambling? how can i fix this? thanks..

Fleur said...

Do you mean Moneybookers does not accept your EON visa card or you can not spend/transfer money from EON to Moneybookers?

Remember that you need to verify your EON account before you can use it for Moneybookers by entering the correct dollar amount debited during the verification process.

If your EON account is not yet verified then find a reliable person from whom you can buy Moneybookers fund.

Rouzen said...

I can't transfer funds from my eon card to money booker. I also can't verify my card to moneybookers. my bank account is already verified but moneybookers won't accept to verify my card.

When i tried to verify my card to moneybooker, there is a question if your going to use the card for gaming or just buying stuff. I check the box for gaming. then it gave me an failed error message. My card is good, and have sufficient balance. I also use this card for paypal and i don't have any problem with it. I dont know anyone who have a moneybooker account. Also i already called Union bank techsupport and they told me that they don't have any restriction for gambling .

Kristine said...

Hi! Have you tried withdrawing from Moneybookers to your EON bank account? How long did you have to wait for your money to be credited in your EON account?

Many thanks!

UnionBank of the Philippines said...

Great news for all our Visa Debit cardholders! Use your EON/ E-Wallet card at eBay and get a 5% rebate on all your purchases from July 23 to August 22, 2010.

You’ll also get a free 2GO Cargo Coupon when you link your card to PayPal.

Click here to know more:
http://www.unionbankph.com/index.php?option=com_content&view=article&id=1840&Itemid=269

storybookmom said...

Thank you for this post. I followed your instructions and voila! My funds were now credited to my local bank account.

YuMaN said...

I am new to Moneybookers and just opened an account today. I called up Unionbank and they gave me today's buying rate and selling rate for the dollar. Which one should I use just to be sure? Thanks!

chemickz07 said...

Hi, Im also using eon for my online transactions but recently, I applied for moneybookers as a payment system.. there's one thing I would like to ask, when verifying you credit/debit card.. it will ask the exact amount that moneybooker will charge in USD. But when I check my eon account it was charge in PHP. How will I know the exact amoun charge in USD? Please help me. I cannot link my debit card if I will not put the exact amount charge in USD.

Fleur said...

As I've said, there are 2 ways to find how much dollars was charged.

First, is to call the customer service. If they gave you two rates and since you used the card to purchase, I presume you will use the selling rate.

Second, and which I recommend to avoid guessing the rates, is to buy another product worth $1 with your EON card immediately after you were charged. Use the amount charged for your $1 purchase as the divisor.

If days had already passed, then, the only way is to call the Customer Service and ask what was the exchange rate on the date the debit was made.

Anonymous said...

question, what do u guys mean by USD? as far as I know Moneybookers charges in GBP..i have the same verification problem, my eon card is already charged but i cant get the amount as unionbank does not have a GBP denomination..

Fleur said...

You can inquire at the Unionbank Customer Service what was the GBP exchange rate on the day the transaction was made so you can get how much GBP was charged to your account.

Janice Joy Bartolome said...

as far as I can remember, whenever I call the CSR to ask for the value that moneybookers charged me, I just asked for the USD value.I don't remember specifying in GBP.